CASE STUDY
How Indago Accelerated Partsol’s Workflow & Enhanced Market Competitive Advantage
Executive Summary
Partsol, a consulting firm specializing in due diligence and corporate intelligence, faced inefficiencies in report generation due to disjointed workflows and manual processes. Complex reports often required up to three weeks to produce, straining resources and eroding client satisfaction. Skepticism about AI and Generative AI (GAI) accuracy further complicated efforts to adopt automated solutions.
By integrating Indago, Partsol transformed its operations. Indago’s capabilities reduced report production time by over a week, ensured transparency with source citation and bias detection, and enhanced team collaboration through templates and advanced editing features. These improvements resulted in a 30% reduction in report production costs, improved client satisfaction, and strengthened its position in the market by delivering timely, high-quality intelligence reports. This collaboration has enabled Partsol to expand its market share and solidify its reputation as an industry leader.
About Partsol
Partsol provides cutting-edge corporate intelligence and due diligence services to government and commercial clients. Specializing in leveraging proprietary data systems, open-source intelligence (OSINT), and third-party providers, Partsol helps clients manage risk and uncover actionable insights. By emphasizing collaboration and tailored solutions, Partsol consistently empowers businesses to meet complex operational and security challenges.
The Challenge
Partsol’s growing customers demands for detailed, timely reports exposed significant bottlenecks:
Prolonged Report Generation: Complex due diligence reports required up to three weeks to produce, limiting scalability.
Fragmented Workflows: Disjointed processes forced researchers and writers to work in silos, leading in inefficiencies and data misinterpretation.
Skepticism Toward AI: Concerns about the accuracy and transparency of AI-driven tools hindered trust and adoption.
Impact of the Problems
These challenges resulted in:
Client Dissatisfaction: Delays eroded trust and satisfaction.
Increased Costs: Redundant manual efforts raised operational expenses.
Competitive Pressure: Partsol risked losing its edge as competitors delivered faster, higher-quality outputs.
Results
EFFICIENCY GAINS
Report production times decreased by over a week, improving client satisfaction.
COST REDUCTIONS
Automation and streamlined processes reduced per-report production costs nearly 30%.
IMPROVED COLLABORATION
Breaking down silos allowed for better resource allocation and team coordination.
MARKET DIFFERENTIATION
Timely, high-quality reporting positioned Partsol to outperform larger competitors and expand market share.
Tailored Needs
To overcome these obstacles, Partsol required:
Streamlined Workflows: Automation to reduce report production time and improve efficiency.
Trusted AI Tools: Reliable AI with minimal hallucination rates and transparent source citations.
Enhanced Collaboration: Role-based access and team collaboration tools to break down silos.
Market Differentiation: Consistently accurate, timely and actionable reports to exceed client expectations.
Indago’s Solutions
Indago addressed Partsol’s challenge through:
Workflow Optimization: Seamless integration of proprietary data, OSINT, and third-party data sources reduced manual compilation efforts. Analysts could focus on analysis, quality control, and source validation.
Advanced Reporting Capabilities: Indago’s GAI-powered reporting reduced production time by generating 85%-complete drafts that analysts could refine efficiently. Templates further streamlined the processes.
Transparency and Accuracy: Indago’s focus on “Analyst in the Loop” enabled Partsol to assess AI-generated reports with source citations and bias detention. The Bias Detection Analysis Model (BDAM) helped mitigate potential reporting biases.
Collaboration Tools: Centralized workflows improved internal quality control, reducing siloed operations and enhancing team synergy.
Responsive Support: Indago’s customer support ensured rapid onboarding and troubleshooting, enabling Partsol to quickly integrate and master the GAI and AI functionality without jeopardizing quality.
Looking Ahead
With Indago, Partsol transformed their reporting processes, enhancing operational efficiency, reducing costs, and delivering superior results. The partnership underscores how tailored AI solutions can empower organizations to overcome challenges and achieve sustainable growth in competitive industries.
See Indago In Action
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